Categories : Law Practice Management
Narrowing the Scope of Your Representation
By Marc Adelman
Meeting a client’s expectations on any given matter is the biggest challenge lawyers often face. Failure to meet those expectations will often leave the client wondering if you did your job, kept your promises, or if your actions met the standard of care. Setting the tone for those expectations starts at your very first interaction with the client. You should not underestimate the import of that initial interaction. Becoming familiar with the client, the facts, and articulating the potential direction and potential outcomes of the case is of primary importance. Take the time to accomplish these critical tasks. Be careful not to assure a result and be mindful of the language you include in your fee agreement. For example: