By Adriana Linares
Shoulder surfing: it’s a thing. How do I know? Because I’m a pro. A hard-core perp. My mental breaks are taken by peeping over your shoulder to watch your movie, read your texts and emails, or review your client’s confidential legal documents with you — hey, I’m here to help! Well, truth is, I’m just looking around but people make it so easy. No one uses privacy screens (well, at least one of us does) and just about everyone over 40 has HUGE FONTS (thanks, presbyopia). This makes the act of shoulder surfing easier than ever.
Until recent years, this act of privacy invasion was employed primarily for stealing calling card numbers and pins at public phones or ATMs and the like. Today, the illicit practice has evolved into a social engineering technique used to obtain all sorts of personal, private and confidential information. It’s an attack that can be performed with no technical skills, no technology in hand and at close range in an intimate or a public place. In fact, the more crowded, the better! As a very mobile professional, I am regularly on airplanes, buses and trains; I work from
coffee shops, bars and hotel lobbies. I sit in crowded seminars, packed airplanes and wait in long lines with everyone else and their devices. I’m no longer amazed at how oblivious people are to the information they so readily display.
And while it would be nice to have a “reasonable expectation of privacy” when we expose our screens to nosy passers-by in public places, we don’t. But we all know the reality of having a mobile practice and living in a modern world — we move, we work. So what can you do to help enforce your duty to protect your clients’ information?
Aside from opting to work only from the confines of your home or office, an excellent and simple first line of defense against this type of data breach is a privacy screen. A privacy screen helps prevent those side-eyers from getting a side view. Similar to the way vertical blinds work, they use “black out” technology that darkens or discolors the screen from any side views, making the screen hard or impossible to read at an angle. To the person next to you, your device will look like it’s turned off or mirrored but to you, the screen is not distorted or otherwise impaired.
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